+52 (984) 271 0681
reservaciones@kantunchi.com
FREQUENT Questions
WHAT IS A CENOTE?
It is a reservoir of spring water located in characteristic geological depressions, in which the water from the aquifer peeks out through the fall of the ceiling of a cave. It is part of the aquifers, which are interconnected between underground galleries. In a cenote, limestone or saskab rock (calcium and magnesium carbonates) predominates, favouring the formation of freshwater bodies typical of the Yucatan Peninsula (Mayan area). They can be found in other parts of America, usually at a certain depth.
WHAT ARE YOUR CENOTES?
- Kantun Chi, “Mouth of yellow stone” (in Mayan language); This is a semi-open type of cenote with an estimated depth of 1 to 12 meters.
- Saskaleen Ha, “Transparent Water” (in the Mayan language), is one of the largest cenotes on the property, just like Kantun Chi, it is semi-open, and its depth ranges from 1 to 6 meters.
- Uchben Ha, “Ancient Water” (in Mayan language), this cenote is exposed to the sky, near it you will find the majestic Mot Mot bird; its maximum depth is 4 meters.
- Zacil Ha, “Clearwater” (in Mayan language), is a wonderful cave-type cenote, it has an entrance that will give you access to its incredible crystal-clear waters.
- Zihil Ha, “Where the water is reborn” (in Mayan language), is an open cenote where you will find the rich beauty of the flora and great vegetation, which make this cenote a paradise. This cenote is not included in the 4-cenote swim package
WHICH ARE YOUR SERVICE HOURS?
Our service hours are from Monday to Sunday from 9:00 a.m. to 5:00 p.m., 365 days a year. Check the special hours during the Christmas and New Year holidays.
LOCATION
Kantun Chi is located on the Federal Highway Cancun – Tulum km 266.80 In front of the Hotel Barceló, just 1 km after Puerto Aventuras.
https://goo.gl/maps/v9LTEXJxVGCg9jtL8
If you visit us from Playa del Carmen, you can board the van service to Tulum (Av. 45 Nte con C. 1 Sur) which takes you to the entrance of our Ecopark.
If you visit us from Cancun, you can board the ADO (Mayan) bus to Tulum, which takes you to the entrance of our Ecopark.
If you visit us from Tulum, you can board the van service to Playa del Carmen, which takes you to the entrance of our Ecopark.
If you wish, we can offer you private transport alternatives, contact us at +52 1 (984) 233 8761 to request more information on rates.
RESERVATIONS
The guided tours have limited space, so we suggest you book at least 24 hours in advance, to process your payment. For your convenience we have two forms of reservation:
- Website www.kantunchi.com (for payment in US dollars)
- Email: reservaciones@kantunchi.com (for payment in Mexican pesos). Tell us: the number of tickets, package, schedule, and promotion you want to apply. A link will be sent to you to make the payment securely. Once your payment is confirmed, an email will be sent to you with the confirmation of your tickets.
- Payments in cash, debit, and credit cards (Visa and MasterCard, except American Express) are accepted in the park for payment in pesos or US dollars.
- All reservations are charged at 100% and the physical receipt must be presented at the time of admission.
Current Promotions
Live an Adventure in the Mayan Jungle. We have the following promotions for you:
- 50% discount for local visitors who reside in Quintana Roo, presenting a valid official identification that confirms residence in Q. Roo; Senior visitors, presenting current INAPAM; and minor visitors, presenting CURP or school ID.
- 20% discount for Mexican National visitors, presenting valid official identification that confirms Mexican Residency.
- Free Birthday Boy* by acquiring 3 accesses to any experience, the birthday boy enters for free.
- Months without Interest.
*More information: reservaciones@kantunchi
*Check terms and conditions of promotions. Cumulative promotions do not apply.
