Notice of Privacy

This privacy notice is established in compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties. “GRUPO KASO DE LA RIVIERA MAYA SA DE RL DE CV”, with address at “CARRETERA CANCÚN-TULUM KM. 266.8 PREDIO SAN JOSÉ, PUERTO AVENTURAS, SOLIDARIDAD, QUINTANA ROO”, Mexico, is responsible for collecting your personal data, the use that is given to them and their protection. Your personal information will be used to provide the services and products you have requested, inform you about changes in them and evaluate the quality of the service we provide.

For the purposes indicated in this privacy notice, we may collect your personal data in different ways: when you provide it to us directly; when you visit our website or use our online services, and when we obtain information through other sources that are permitted by law. We collect your personal data directly when you provide it to us by various means, such as when you contact us or give us information for us to provide you with a service. The data we obtain by this means may be, among others: Your name, email, country and city, pages visited within our site, information to improve your experience on our site such as screen resolution, browser and type of operating system used. You have the right to access, rectify and cancel your personal data, as well as to oppose their treatment or revoke the consent that you have given us for this purpose, through the procedures that we have implemented.

Detailed Privacy Notice

This Privacy Notice explains our policy regarding the collection, use, disclosure and transmission of user data by “GRUPO KASO DE LA RIVIERA MAYA SA DE RL DE CV”. This policy may change as we update and expand our services. Therefore, it is recommended to consult it periodically. By accessing our website or otherwise using our service, you consent to our information practices.

Important: This Privacy Notice includes hyperlinks that can only be accessed through our website, so you will need to visit the website for any additional terms accessed through the hyperlinks.

This policy may change as we update and expand our services. Please check regularly for any updates to this policy. You agree that your acceptance of the Terms of Use and the Privacy Notice after your original consent, as well as the use of the “GRUPO KASO DE LA RIVIERA MAYA SA DE RL DE CV” website or the continued use of our service after Posting a change to this policy implies that you accept those changes and agree to abide by them. You may access the latest version of this Privacy Notice by visiting our website and clicking on “Privacy Notice” at the bottom of the https://www.kantunchi.com website pages.

To guarantee the correct safeguarding of your personal data and to fully comply with the obligations that the LFPDPPP establishes in the matter, you are informed that “GRUPO KASO DE LA RIVIERA MAYA SA DERL DE CV” has implemented the administrative, technical, and technical security measures and physical information necessary and sufficient to prevent its damage, loss, alteration, destruction, use, access, or improper disclosure.

The Personal Data that they have provided will be kept for a period of 1 year, except for what should be fiscally considered for 5 years, in physical and electronic media, and subsequently discarded to avoid improper treatment of the same.

In no case will “GRUPO KASO DE LA RIVIERA MAYA SA DE RL DE CV” transfer the personal data of its clients to a third party, without the prior consent of the owners.

PROCEDURE TO ENFORCE ARCO RIGHTS. –

You have the right to access your personal data that we have and the details of their treatment, as well as to rectify them if they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, are being used for non-consensual purposes or the contractual or service relationship has ended, or oppose their treatment for specific purposes.

The mechanisms that have been implemented for the exercise of said rights, which are known as Arco rights, which refer to the rectification, cancellation, and opposition of the Owner regarding the processing of their personal data.

The procedure begins with the presentation of the respective application to the Arco rights, at the address of our Privacy Office, which was duly indicated at the beginning of this privacy notice.
Your request must contain the following information: name of the owner of the personal data. Address or any other means of contact. Documents proving your personality and identity. The clear and precise description of the personal data. Any other document that facilitates the location of the data.
The deadline to respond to your request is: 15 business days. The latest version of this Privacy Notice will prevail over all previous versions.

Date of last update: MARCH 17, 2022